Workplace Investigators Serving Sydney and NSW
Insight Investigations is a Sydney-based workplace investigation firm serving organisations across New South Wales. We work with health services, schools, disability providers and religious organisations — anywhere in NSW — to conduct investigations that are fair, independent and legally defensible.
We also have investigators based in the Hunter/Newcastle region and Coffs Harbour, which means organisations outside Sydney can access our expertise without the cost of bringing an investigator in from the city. Whether you are in metropolitan Sydney, regional NSW or anywhere in between, we can be on the ground quickly.
Our Director of Investigations, Alex Tawfiq, spent 20 years as a Senior Investigation Manager within NSW Health before founding Insight Investigations. We understand the regulatory environment that NSW organisations operate in, including the reportable conduct scheme under the Children's Guardian Act 2019, the NDIS Quality and Safeguards Framework and the standards required by the Fair Work Commission.
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Areas we cover in NSW
We work with organisations across New South Wales, including:
Sydney metropolitan area — all suburbs and local government areas
Regional NSW — including Newcastle, Wollongong, Central Coast, Hunter Valley and beyond
Rural and remote NSW — we can travel to your location or conduct remote interviews where appropriate
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Types of investigations we conduct in NSW
Reportable conduct investigations under the Children's Guardian Act 2019 for Schedule 1 organisations
Workplace investigations into bullying, harassment, discrimination and misconduct
Health sector investigations including clinical complaints and systemic reviews
Education sector investigations for schools, Catholic schools and early childhood services
Disability Sector and NDIS reportable incident investigations for registered NDIS providers
Why organisations across NSW choose Insight Investigations
Independence is critical in a workplace investigation. When you engage an external investigator, the findings carry more weight — with the staff involved, with regulators and with any tribunal or court that may later review the matter. Insight Investigations brings independence, expertise and a level of sector knowledge that most organisations cannot replicate internally.
We are a trusted external investigation partner for organisations across NSW that need to know a complaint will be handled properly.
Our Investigators
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Alex Tawfiq — Director of Investigations
Alex founded Insight Investigations after spending 20 years conducting and managing investigations within NSW Health. In that time he developed a deep understanding of the health sector, the reportable conduct scheme and the standard of investigation required by the Office of the Children's Guardian. He is a non-practising solicitor and holds a CAPI Masters and Operators Licence. Alex has been recognised by the NSW Ombudsman as an expert in reportable conduct investigations and regularly assists organisations across NSW and Queensland with complex child protection and workplace matters.
20 years as a Senior Investigation Manager, NSW Health
Non-practising solicitor
CAPI Masters and Operators Licence
Certificate IV in Government Investigations
Certificate III in Investigation Services
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Amanda Hadley — Principal Investigator
Amanda brings 14 years of experience from the Health Care Complaints Commission, where she conducted and managed complex investigations involving clinical practitioners and health system complaints. Her additional experience as a Senior External Relations Officer with the NSW Ministry of Health gives her an understanding of health policy and systemic issues that goes well beyond the individual investigation. Amanda is particularly experienced in matters involving sensitive evidence, bereaved families and situations where multiple regulatory processes are running concurrently.
14 years as a Senior Investigation Officer and Investigation Manager, Health Care Complaints Commission
1 year as Senior External Relations Officer, NSW Ministry of Health
CAPI Operators Licence
Certificate III in Investigation Services
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Stacey Whitmore
Stacey brings a distinctive combination of law enforcement, child protection and workplace investigation experience built over a career spanning NSW Police, community services and care management leadership. During her eight years as a NSW Police Officer she worked as a Homicide Intelligence Analyst and specialist child protection investigator, giving her a strong foundation in evidence-based practice and managing sensitive, high-stakes matters. She now applies that expertise to complex misconduct and reportable conduct investigations across education, NDIS, private sector and state government clients.
8 years as a NSW Police Officer, including Homicide Intelligence Analyst and specialist child protection roles
Qualifications in law and policing
Qualifications in statutory child protection
Certificate IV in Training and Assessment
Qualifications in quality auditing
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Tanya Rosemond-Stephens
Tanya is an experienced investigator and safeguarding specialist with more than 30 years of experience across child protection, community services, law enforcement and organisational leadership. Her career includes senior roles with the NSW Police Force, the NSW Department of Communities and Justice, CatholicCare Social Services and Samaritans Foundation. Tanya has extensive experience conducting and overseeing reportable conduct, workplace grievance, code of conduct and child protection investigations, and brings a strong understanding of procedural fairness, risk assessment and child-safe practice to every matter she takes on.
Diploma of Government Investigations
Certificate III in Investigative Services
Qualifications in psychology, criminology, strategic intelligence and mediation
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Daniel Kensey
Daniel is a workplace relations specialist and investigator with more than 20 years of experience across education, not-for-profit organisations, employer associations, government and trade unions. He has conducted and managed investigations involving misconduct, bullying, harassment, discrimination, reportable conduct and complex employee relations matters. Daniel holds a Master of Labour Law and Relations from the University of Sydney, where he received awards for academic excellence, and brings strong expertise in procedural fairness, workplace law, disciplinary processes and the resolution of sensitive workplace disputes.
Master of Labour Law and Relations, University of Sydney (awarded for academic excellence)
Qualifications in commerce and education
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Kyle Wilkins
Kyle is a workplace relations and investigations professional with more than 20 years of experience across complex, highly regulated organisations including Qantas, Guardian Australia, The Y NSW and ANSTO. He brings a calm, measured approach to sensitive and high-stakes matters, with a strong commitment to procedural fairness and defensible outcomes. His experience spans workplace misconduct, code of conduct, reportable conduct and systemic reviews, and he is valued by clients for his clear communication, sound judgement and ability to manage competing interests with discretion.
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Chris Gomez
Chris brings 14 years of experience with Victoria Police, including seven years as a Detective investigating serious and complex offending. His policing background gives him a strong practical foundation in evidence gathering, witness management and building investigative briefs that hold up to external scrutiny — skills that translate directly into workplace misconduct and reportable conduct investigations. Chris has specialist training in reportable conduct investigations and understands both the regulatory requirements and the human dynamics that make these matters particularly complex to manage well.
14 years with Victoria Police, including 7 years as a Detective
Specialist training in reportable conduct investigations
Certificate IV in Government Investigations
Certificate III in Investigative Services
Frequently Asked Questions
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Yes. We have investigators based in Sydney, the Hunter/Newcastle region and Coffs Harbour, covering organisations across all of New South Wales. For matters in areas not covered by our regional investigators, we can travel to your location or conduct interviews remotely where that is appropriate for the circumstances.
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Yes. Our investigators hold CAPI licences as required to lawfully conduct investigations in New South Wales.
Talk to us about your NSW investigation.
Complete the enquiry form and we will be in touch to discuss your matter further.
All enquiries are treated as strictly confidential.