Investigations for Government and Religious Organisations

Government agencies and religious organisations share something important in common — both operate in environments where independence, accountability and procedural integrity are not just best practice, they are essential. When a serious complaint or allegation arises in either context, the investigation needs to be handled by someone who understands the specific obligations, sensitivities and governance structures involved.

At Insight Investigations we have experience working with NSW government agencies and religious organisations on workplace investigations, reportable conduct matters and misconduct inquiries. We bring the same depth of expertise and commitment to procedural fairness to every matter, regardless of the size or profile of the organisation.

  • Government agency investigations

    NSW government agencies face a specific set of obligations when managing workplace complaints and misconduct allegations. Investigations must comply with the Public Service Commission's standards for workplace conduct, procedural fairness requirements and, where relevant, the reportable conduct scheme under the Children's Guardian Act 2019.

    An independent external investigator brings credibility and impartiality to matters where internal relationships, seniority or the profile of the individuals involved might otherwise create the perception of bias. Our findings are thorough, legally sound and designed to withstand scrutiny from oversight bodies, tribunals and courts.

    We are particularly experienced in matters involving NSW government health agencies, having spent 17 years conducting and managing investigations within NSW Health before founding Insight Investigations. We understand how the system works from the inside.

  • What we can help with

    • Workplace misconduct and code of conduct investigations

    • Bullying, harassment and discrimination complaints

    • Reportable conduct investigations for Schedule 1 government agencies

    • Systemic reviews of workplace culture or practice

    • Sensitive matters involving senior public servants or executives

    • Investigations where internal bias or conflict of interest is a concern

  • Religious organisation investigations

    Religious organisations face some of the most sensitive and complex investigation environments of any sector. Allegations may involve deeply held beliefs, long-standing relationships within a faith community, and obligations under both the reportable conduct scheme and the organisation's own governance frameworks. Managing these matters requires investigators who understand both the legal obligations and the pastoral context.

    We have extensive experience working with Catholic organisations — including individual schools, dioceses and systemic Catholic educational bodies — as well as other faith-based organisations. We understand the governance structures, the reporting lines, the safeguarding obligations and the sensitivities involved in working within a faith community.

  • What we can help with

    • Reportable conduct investigations

    • Workplace misconduct, bullying and harassment investigations

    • Investigations involving clergy, religious staff, lay employees and volunteers

    • Matters where police or another regulator is also involved

    • Safeguarding reviews and systemic assessments of child safety practice

    • Sensitive matters requiring a high degree of discretion and pastoral awareness

Why Choose Insight Investigations?

For both government agencies and religious organisations, the independence and credibility of the investigator matters enormously. Our investigators have no internal relationships with your organisation, no prior involvement in the matter and no interest in the outcome — which means our findings carry weight.

Our Director of Investigations, Alex Tawfiq, is a non-practising solicitor with 20 years of experience managing complex investigations in the public and private sectors. He was invited by the NSW Ombudsman to participate in expert panel discussions on reportable conduct investigations — one of only a small number of external investigators to be recognised in this way.

Our Investigators

  • Profile Picture of Alex Tawfiq, founder of Insight Investigations

    Alex Tawfiq — Director of Investigations

    Alex founded Insight Investigations after spending 20 years conducting and managing investigations within NSW Health. In that time he developed a deep understanding of the health sector, the reportable conduct scheme and the standard of investigation required by the Office of the Children's Guardian. He is a non-practising solicitor and holds a CAPI Masters and Operators Licence. Alex has been recognised by the NSW Ombudsman as an expert in reportable conduct investigations and regularly assists organisations across NSW and Queensland with complex child protection and workplace matters.

    20 years as a Senior Investigation Manager, NSW Health

    Non-practising solicitor

    CAPI Masters and Operators Licence

    Certificate IV in Government Investigations

    Certificate III in Investigation Services

  • Profile Picture of Amanda Hadley, Principal Investigator at Insight Investigations

    Amanda Hadley — Principal Investigator

    Amanda brings 14 years of experience from the Health Care Complaints Commission, where she conducted and managed complex investigations involving clinical practitioners and health system complaints. Her additional experience as a Senior External Relations Officer with the NSW Ministry of Health gives her an understanding of health policy and systemic issues that goes well beyond the individual investigation. Amanda is particularly experienced in matters involving sensitive evidence, bereaved families and situations where multiple regulatory processes are running concurrently.

    14 years as a Senior Investigation Officer and Investigation Manager, Health Care Complaints Commission

    1 year as Senior External Relations Officer, NSW Ministry of Health

    CAPI Operators Licence

    Certificate III in Investigation Services

  • Stacey Whitmore - Investigator - Insight Investigations

    Stacey Whitmore

    Stacey brings a distinctive combination of law enforcement, child protection and workplace investigation experience built over a career spanning NSW Police, community services and care management leadership. During her eight years as a NSW Police Officer she worked as a Homicide Intelligence Analyst and specialist child protection investigator, giving her a strong foundation in evidence-based practice and managing sensitive, high-stakes matters. She now applies that expertise to complex misconduct and reportable conduct investigations across education, NDIS, private sector and state government clients.

    8 years as a NSW Police Officer, including Homicide Intelligence Analyst and specialist child protection roles

    Qualifications in law and policing

    Qualifications in statutory child protection

    Certificate IV in Training and Assessment

    Qualifications in quality auditing

  • Tanya Rosemond-Stephens - Investigator - Insight Investigations

    Tanya Rosemond-Stephens

    Tanya is an experienced investigator and safeguarding specialist with more than 30 years of experience across child protection, community services, law enforcement and organisational leadership. Her career includes senior roles with the NSW Police Force, the NSW Department of Communities and Justice, CatholicCare Social Services and Samaritans Foundation. Tanya has extensive experience conducting and overseeing reportable conduct, workplace grievance, code of conduct and child protection investigations, and brings a strong understanding of procedural fairness, risk assessment and child-safe practice to every matter she takes on.

    Diploma of Government Investigations

    Certificate III in Investigative Services

    Qualifications in psychology, criminology, strategic intelligence and mediation

  • Daniel Kensey - Investigator - Insight Investigations

    Daniel Kensey

    Daniel is a workplace relations specialist and investigator with more than 20 years of experience across education, not-for-profit organisations, employer associations, government and trade unions. He has conducted and managed investigations involving misconduct, bullying, harassment, discrimination, reportable conduct and complex employee relations matters. Daniel holds a Master of Labour Law and Relations from the University of Sydney, where he received awards for academic excellence, and brings strong expertise in procedural fairness, workplace law, disciplinary processes and the resolution of sensitive workplace disputes.

    Master of Labour Law and Relations, University of Sydney (awarded for academic excellence)

    Qualifications in commerce and education

  • Kyle Wilkins - Investigator - Insight Investigations

    Kyle Wilkins

    Kyle is a workplace relations and investigations professional with more than 20 years of experience across complex, highly regulated organisations including Qantas, Guardian Australia, The Y NSW and ANSTO. He brings a calm, measured approach to sensitive and high-stakes matters, with a strong commitment to procedural fairness and defensible outcomes. His experience spans workplace misconduct, code of conduct, reportable conduct and systemic reviews, and he is valued by clients for his clear communication, sound judgement and ability to manage competing interests with discretion.

  • Chris Gomez - Investigator - Insight Investigations

    Chris Gomez

    Chris brings 14 years of experience with Victoria Police, including seven years as a Detective investigating serious and complex offending. His policing background gives him a strong practical foundation in evidence gathering, witness management and building investigative briefs that hold up to external scrutiny — skills that translate directly into workplace misconduct and reportable conduct investigations. Chris has specialist training in reportable conduct investigations and understands both the regulatory requirements and the human dynamics that make these matters particularly complex to manage well.

    14 years with Victoria Police, including 7 years as a Detective

    Specialist training in reportable conduct investigations

    Certificate IV in Government Investigations

    Certificate III in Investigative Services

Frequently Asked Questions

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