Client Testimonials
What HR managers and safeguarding officers say about working with Insight Investigations on workplace and reportable conduct investigations.
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“Alex just completed an investigation for one of my faith based clients. I was extremely happy with the way the matter was managed and the insights Alex brought to the job. At all times he was accessible and collaborative, taking the time to explain his approach and seek our point of view. He maintained a good pace to the investigation despite the usual barriers that accompany these matters. I would not hesitate to recommend Alex to others and he is definitely on my list for future investigations should they arise.”
— Michael Elphick, Safeguarding, Facilitation, Mediation.
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“I have worked with Alex on a number of complex investigations and have found him to be not only a good source of knowledge but very supportive and helpful in talking through his thought process. He handled sensitive matters with professionalism and ensured procedural fairness for those involved. Very skilled at what he does, I highly recommend Alex for NSW Government sectors and private businesses.”
— Kristina K, Human Resources Professional
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“Alex Tawfiq is a highly skilled and personable investigator who takes great pride in his work. I worked with Alex in a health environment where there were many complex cases that required sensitive and meticulous investigation. While working with a no nonsense but very low profile style, he remained keen to have robust discussions around issues arising from his investigations, all while maintaining strict confidentiality.”
— George Rubin, Public Health Physician
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“Alex worked as a contract investigator for the Workplace Management team at the Association of Independent Schools of NSW for a number of years. Alex has expertise in all forms of workplace investigations and child protection reportable conduct investigations. Alex is reliable and has significant investigative expertise. His investigations are conducted to a high standard resulting in the production of a well-written report. Alex is cooperative, responsive and professional in his approach.”
— Cathy Lovell, Associate Chief Executive: School Operations and Governance
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“I have worked with Insight Investigations on a number of matters, and I have always found them to have a practical and reasonable approach to investigating complex workplace matters. Insight has demonstrated expertise, been timely in completing investigations, and provided value for money. I would not hesitate in recommending Insight Investigations to others.”
— Simon Spence, Senior Workplace/Industrial Relations Consultant (Solicitor)
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"At one of my previous places of employment, Alex was a preferred provider on our panel of independent investigators. Alex conducted a range of investigations for a broad client base, including schools, social services agencies and religious organisations. Alex's investigations were always very thorough and timely and his reports were well-written and based on established facts and evidence. I would recommend Alex to anyone looking for a solid workplace investigator."
— Nevine Piperides, HR & Recruitment Consultant at NPHR Pty Ltd
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"I had a very positive experience with Insight investigations & Mediation. Alex and the team went above and beyond to provide prompt and efficient assistance, addressing my needs with professionalism and a sincere willingness to help. They showed a genuine concern for our situation and were able to provide support and advice to us."
— BOOSH
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“I would highly recommend Alex and Insight Investigations. The service provided has always been timely, cost effective and professional. Alex is a pleasure to work with, always having a practical and well considered approach to meet his clients needs.”
— John Ruddell, Employment Relations Partner at Australian Prudential Regulation Authority
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“Alex takes a calm, considered and objective approach to his investigations that mitigates procedural fairness risk. He is able to quickly and effectively build rapport with complainants, respondents and witnesses and gathers valuable evidence.”
— Catherine Troman, P&C Professional
